Privacy Policy

At Estate Agents Dagenham, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information: Name, email address, phone number, and other contact details provided when making inquiries or requesting services.
  • Property Details: Information related to property buying, selling, letting, and management.
  • Financial Information: Payment details for services rendered, if applicable.
  • Technical Information: IP address, browser type, and cookies to enhance website functionality and user experience.

How We Use Your Information

We use your information to:

  • Provide and manage property-related services, including buying, selling, letting, and property management.
  • Respond to inquiries and provide customer support.
  • Improve our website, services, and user experience.
  • Comply with legal and regulatory requirements.
  • Send marketing and promotional materials (only if you opt-in).

Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Legal or regulatory authorities when required by law.
  • Third-party service providers who assist in delivering our services (e.g., solicitors, mortgage brokers, maintenance providers).
  • Business partners and affiliates, where necessary, to facilitate property transactions.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, while we strive to secure your data, we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to your personal information.
  • Correct or update any inaccurate data.
  • Request the deletion of your data, subject to legal obligations.
  • Opt out of marketing communications at any time.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide a better user experience and ensure site functionality. Cookies are small text files stored on your device that allow us to:

  • Track website usage and performance analytics
  • Remember your preferences and form inputs
  • Deliver personalised content and relevant property listings
  • Improve website speed, security, and navigation

Types of Cookies Used

  • Essential Cookies – Necessary for website operation
  • Performance Cookies – Help us understand site usage
  • Functional Cookies – Save user preferences
  • Marketing Cookies – Deliver targeted property promotions

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Acceptable Use Policy

Our website may contain links to third-party websites (e.g., property portals, service providers). We are not responsible for their content, terms, or privacy practices. We encourage you to review their respective privacy policies.

Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in laws, services, or technology. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this page regularly.

Contact Us

If you have any questions about this Privacy Policy or your data, don’t hesitate to get in touch with us at [email protected]. By using our website and services, you agree to this Privacy Policy.